Step 1

1. Click on the "Accounting" submenu.

2. Then continue select "Customer Payment" menu.

3. Click on payment you had made and requested to cancel (reference to Invoice which paid).

Step 2

1. Click  .

Step 3

1. Click  to confirm unreconcile and cancel the record.

Step 4

1. Go back to submenu and select "Customer Invoices".

2. Search the Invoice which you would like to cancel (**This is reference to the payment you just unreconciled).

Step 5

1. Click  .

Step 6

1. Click on  .

2. Then click  to modify the invoice content.

3. (**Remember, Invoice is not allow to cancel as running is needed by sequence.)

Step 7

1. Edit anything you would like to modify.

2. Select  which below "Subtotal". 

3. Click   to continue.

Step 8

1. Click on   .

Step 9

1. Then select   .